VA Regional Loan Center Phone Number — Directory by State
Every state is served by one of eight VA Regional Loan Centers. Find yours below, call the VA Home Loan number 1-877-827-3702, and know when to call the VA versus your lender.
Independent directory: VA Home Mortgage Loan is operated by Bolt Home Loans LLC (NMLS #2784913), a private mortgage company. We are not the U.S. Department of Veterans Affairs and are not affiliated with or endorsed by VA. The phone numbers and addresses below are VA's own contact details — you can call VA directly, no form needed.
Find your VA Regional Loan Center by state
Fifty states, DC, and U.S. territories — with the center that handles your VA loan file. All VA Home Loan calls go to 1-877-827-3702.
| State / Territory | Regional Loan Center | Phone |
|---|---|---|
| Alabama | St. Petersburg, FL | 1-877-827-3702 |
| Alaska | Denver, CO | 1-877-827-3702 |
| American Samoa | Honolulu, HI | 1-877-827-3702 |
| Arizona | Phoenix, AZ | 1-877-827-3702 |
| Arkansas | Houston, TX | 1-877-827-3702 |
| California | Phoenix, AZ | 1-877-827-3702 |
| Colorado | Denver, CO | 1-877-827-3702 |
| Commonwealth of the Northern Mariana Islands | Honolulu, HI | 1-877-827-3702 |
| Connecticut | Cleveland, OH | 1-877-827-3702 |
| Delaware | Cleveland, OH | 1-877-827-3702 |
| District of Columbia | Roanoke, VA | 1-877-827-3702 |
| Florida | St. Petersburg, FL | 1-877-827-3702 |
| Georgia | Atlanta, GA | 1-877-827-3702 |
| Guam | Honolulu, HI | 1-877-827-3702 |
| Hawaii | Honolulu, HI | 1-877-827-3702 |
| Idaho | Denver, CO | 1-877-827-3702 |
| Illinois | St. Paul, MN | 1-877-827-3702 |
| Indiana | Cleveland, OH | 1-877-827-3702 |
| Iowa | St. Paul, MN | 1-877-827-3702 |
| Kansas | St. Paul, MN | 1-877-827-3702 |
| Kentucky | Roanoke, VA | 1-877-827-3702 |
| Louisiana | Houston, TX | 1-877-827-3702 |
| Maine | Cleveland, OH | 1-877-827-3702 |
| Maryland | Roanoke, VA | 1-877-827-3702 |
| Massachusetts | Cleveland, OH | 1-877-827-3702 |
| Michigan | Cleveland, OH | 1-877-827-3702 |
| Minnesota | St. Paul, MN | 1-877-827-3702 |
| Mississippi | St. Petersburg, FL | 1-877-827-3702 |
| Missouri | St. Paul, MN | 1-877-827-3702 |
| Montana | Denver, CO | 1-877-827-3702 |
| Nebraska | St. Paul, MN | 1-877-827-3702 |
| Nevada | Phoenix, AZ | 1-877-827-3702 |
| New Hampshire | Cleveland, OH | 1-877-827-3702 |
| New Jersey | Cleveland, OH | 1-877-827-3702 |
| New Mexico | Phoenix, AZ | 1-877-827-3702 |
| New York | Cleveland, OH | 1-877-827-3702 |
| North Carolina | Atlanta, GA | 1-877-827-3702 |
| North Dakota | St. Paul, MN | 1-877-827-3702 |
| Ohio | Cleveland, OH | 1-877-827-3702 |
| Oklahoma | Houston, TX | 1-877-827-3702 |
| Oregon | Denver, CO | 1-877-827-3702 |
| Pennsylvania | Cleveland, OH | 1-877-827-3702 |
| Puerto Rico | St. Petersburg, FL | 1-877-827-3702 |
| Rhode Island | Cleveland, OH | 1-877-827-3702 |
| South Carolina | Atlanta, GA | 1-877-827-3702 |
| South Dakota | St. Paul, MN | 1-877-827-3702 |
| Tennessee | Atlanta, GA | 1-877-827-3702 |
| Texas | Houston, TX | 1-877-827-3702 |
| U.S. Virgin Islands | St. Petersburg, FL | 1-877-827-3702 |
| Utah | Denver, CO | 1-877-827-3702 |
| Vermont | Cleveland, OH | 1-877-827-3702 |
| Virginia | Roanoke, VA | 1-877-827-3702 |
| Washington | Denver, CO | 1-877-827-3702 |
| West Virginia | Cleveland, OH | 1-877-827-3702 |
| Wisconsin | St. Paul, MN | 1-877-827-3702 |
| Wyoming | Denver, CO | 1-877-827-3702 |
The eight VA Regional Loan Centers
Atlanta, GA
Cleveland, OH
Denver, CO
Honolulu, HI
Houston, TX
Phoenix, AZ
Roanoke, VA
St. Paul, MN
St. Petersburg, FL
- •Certificate of Eligibility (COE) corrections when your lender can't resolve them through WebLGY.
- •Entitlement restoration after a prior VA loan payoff, sale, or short sale.
- •Disputes with a lender or servicer that the lender won't resolve.
- •Assumption processing questions when the servicer stalls.
- •Property Management questions on a VA-acquired (foreclosed) property.
- •Servicing help if you're behind on payments and your servicer isn't responsive.
- •Getting prequalified, comparing offers, or starting a new purchase or refinance.
- •Requesting your COE — lenders can often request it online for you.
- •Status, conditions, appraisal timing, and closing date on a loan in process.
- •Monthly payments, autopay, and payment history on your existing VA loan.
- •Payoff statements and escrow analyses (there is no monthly PMI on VA loans).
- •Hardship or missed-payment help — contact your servicer first; VA can assist if the servicer isn't following VA rules.
- •Release-of-liability or assumption requests on your existing loan.
Your servicer is the company named on your monthly mortgage statement.
Frequently asked questions
What is the VA Regional Loan Center phone number for my state?
Every state is assigned to one of eight VA Regional Loan Centers (plus Honolulu, a subordinate office to Phoenix). Find your state in the directory above to see which center serves it. The VA has confirmed that 1-877-827-3702 is the contact number for all VA Home Loan issues, including every Regional Loan Center.
Should I call the VA or my VA lender first?
For anything related to originating, pricing, or closing a VA loan — call your lender. The RLC handles entitlement, COE disputes, servicing escalations, and post-loan issues the lender can't fix on its own.
Is there a single nationwide VA home loan phone number?
Yes. The VA Home Loan Program's nationwide information line is 1-877-827-3702 (Mon–Fri, 8am–6pm ET). You'll be routed to the RLC that serves your state.
What does the RLC do that my lender can't?
The RLC is part of the VA's Loan Guaranty Service. It issues Certificates of Eligibility, restores entitlement, adjudicates lender disputes, oversees VA-acquired property sales, and steps in on servicing issues when a servicer isn't following VA rules.
Guides for the questions people usually call about
Considering a new VA purchase or refinance?
Optional inquiry with Bolt Home Loans LLC, available only where we are actively licensed. Submitting this website inquiry does not authorize or initiate a credit report. A licensed loan officer may separately request your written authorization before obtaining any credit report. You don't need to contact us to reach VA.