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VA Loan Reference

VA Regional Loan Center Phone Number — Directory by State

Every state is served by one of eight VA Regional Loan Centers. Find yours below, call the VA Home Loan number 1-877-827-3702, and know when to call the VA versus your lender.

Nationwide VA Home Loan info line
1-877-827-3702
Mon–Fri, 8am–6pm ET · Routes you to the RLC that serves your state.
Call the VA

Find your VA Regional Loan Center by state

Fifty states, DC, and U.S. territories — with the center that handles your VA loan file. All VA Home Loan calls go to 1-877-827-3702.

State / TerritoryRegional Loan CenterPhone
AlabamaSt. Petersburg, FL1-877-827-3702
AlaskaDenver, CO1-877-827-3702
American SamoaHonolulu, HI1-877-827-3702
ArizonaPhoenix, AZ1-877-827-3702
ArkansasHouston, TX1-877-827-3702
CaliforniaPhoenix, AZ1-877-827-3702
ColoradoDenver, CO1-877-827-3702
Commonwealth of the Northern Mariana IslandsHonolulu, HI1-877-827-3702
ConnecticutCleveland, OH1-877-827-3702
DelawareCleveland, OH1-877-827-3702
District of ColumbiaRoanoke, VA1-877-827-3702
FloridaSt. Petersburg, FL1-877-827-3702
GeorgiaAtlanta, GA1-877-827-3702
GuamHonolulu, HI1-877-827-3702
HawaiiHonolulu, HI1-877-827-3702
IdahoDenver, CO1-877-827-3702
IllinoisSt. Paul, MN1-877-827-3702
IndianaCleveland, OH1-877-827-3702
IowaSt. Paul, MN1-877-827-3702
KansasSt. Paul, MN1-877-827-3702
KentuckyRoanoke, VA1-877-827-3702
LouisianaHouston, TX1-877-827-3702
MaineCleveland, OH1-877-827-3702
MarylandRoanoke, VA1-877-827-3702
MassachusettsCleveland, OH1-877-827-3702
MichiganCleveland, OH1-877-827-3702
MinnesotaSt. Paul, MN1-877-827-3702
MississippiSt. Petersburg, FL1-877-827-3702
MissouriSt. Paul, MN1-877-827-3702
MontanaDenver, CO1-877-827-3702
NebraskaSt. Paul, MN1-877-827-3702
NevadaPhoenix, AZ1-877-827-3702
New HampshireCleveland, OH1-877-827-3702
New JerseyCleveland, OH1-877-827-3702
New MexicoPhoenix, AZ1-877-827-3702
New YorkCleveland, OH1-877-827-3702
North CarolinaAtlanta, GA1-877-827-3702
North DakotaSt. Paul, MN1-877-827-3702
OhioCleveland, OH1-877-827-3702
OklahomaHouston, TX1-877-827-3702
OregonDenver, CO1-877-827-3702
PennsylvaniaCleveland, OH1-877-827-3702
Puerto RicoSt. Petersburg, FL1-877-827-3702
Rhode IslandCleveland, OH1-877-827-3702
South CarolinaAtlanta, GA1-877-827-3702
South DakotaSt. Paul, MN1-877-827-3702
TennesseeAtlanta, GA1-877-827-3702
TexasHouston, TX1-877-827-3702
U.S. Virgin IslandsSt. Petersburg, FL1-877-827-3702
UtahDenver, CO1-877-827-3702
VermontCleveland, OH1-877-827-3702
VirginiaRoanoke, VA1-877-827-3702
WashingtonDenver, CO1-877-827-3702
West VirginiaCleveland, OH1-877-827-3702
WisconsinSt. Paul, MN1-877-827-3702
WyomingDenver, CO1-877-827-3702

The eight VA Regional Loan Centers

Regional Loan Center

Atlanta, GA

1-877-827-3702
1700 Clairmont Rd., Decatur, GA 30033
Jurisdiction
Georgia · North Carolina · South Carolina · Tennessee
Regional Loan Center

Cleveland, OH

1-877-827-3702
1240 East 9th St., Cleveland, OH 44199
Jurisdiction
Connecticut · Delaware · Indiana · Massachusetts · Maine · Michigan · New Hampshire · New Jersey · New York · Ohio · Pennsylvania · Rhode Island · Vermont · West Virginia
Regional Loan Center

Denver, CO

1-877-827-3702
155 Van Gordon St., Lakewood, CO 80228
Jurisdiction
Alaska · Colorado · Idaho · Montana · Oregon · Utah · Washington · Wyoming
Regional Loan Center

Honolulu, HI

1-877-827-3702
459 Patterson Rd., Honolulu, HI 96819
Jurisdiction
Hawaii · Guam · American Samoa · Commonwealth of the Northern Mariana Islands
Loan Guaranty operations for Hawaii are handled by the Honolulu Regional Office, a subordinate office to the Phoenix RLC.
Regional Loan Center

Houston, TX

1-877-827-3702
6900 Almeda Rd., Houston, TX 77030
Jurisdiction
Arkansas · Louisiana · Oklahoma · Texas
Regional Loan Center

Phoenix, AZ

1-877-827-3702
3333 N. Central Ave., Phoenix, AZ 85012
Jurisdiction
Arizona · California · New Mexico · Nevada
Regional Loan Center

Roanoke, VA

1-877-827-3702
116 N. Jefferson St., Roanoke, VA 24016
Jurisdiction
District of Columbia · Kentucky · Maryland · Virginia
Regional Loan Center

St. Paul, MN

1-877-827-3702
1 Federal Dr., Ft. Snelling, St. Paul, MN 55111
Jurisdiction
Iowa · Illinois · Kansas · Minnesota · Missouri · North Dakota · Nebraska · South Dakota · Wisconsin
Regional Loan Center

St. Petersburg, FL

1-877-827-3702
9500 Bay Pines Blvd., St. Petersburg, FL 33708
Jurisdiction
Alabama · Florida · Mississippi · Puerto Rico · U.S. Virgin Islands
Call the RLC when…
  • Certificate of Eligibility (COE) corrections when your lender can't resolve them through WebLGY.
  • Entitlement restoration after a prior VA loan payoff, sale, or short sale.
  • Disputes with a lender or servicer that the lender won't resolve.
  • Assumption processing questions when the servicer stalls.
  • Property Management questions on a VA-acquired (foreclosed) property.
  • Servicing help if you're behind on payments and your servicer isn't responsive.
Call your lender when…
  • Getting prequalified, pricing a rate, or starting a purchase or refinance.
  • Pulling your COE — most lenders (us included) pull it for you in minutes.
  • Loan status, conditions, appraisal timing, and closing date.
  • Payment questions on an active VA loan we serviced.
  • Payoff quotes, escrow analyses, and PMI-style questions (there is no PMI on VA loans).

Frequently asked questions

What is the VA Regional Loan Center phone number for my state?

Every state is assigned to one of eight VA Regional Loan Centers (plus Honolulu, a subordinate office to Phoenix). Find your state in the directory above to see which center serves it. The VA has confirmed that 1-877-827-3702 is the contact number for all VA Home Loan issues, including every Regional Loan Center.

Should I call the VA or my VA lender first?

For anything related to originating, pricing, or closing a VA loan — call your lender. The RLC handles entitlement, COE disputes, servicing escalations, and post-loan issues the lender can't fix on its own.

Is there a single nationwide VA home loan phone number?

Yes. The VA Home Loan Program's nationwide information line is 1-877-827-3702 (Mon–Fri, 8am–6pm ET). You'll be routed to the RLC that serves your state.

What does the RLC do that my lender can't?

The RLC is part of the VA's Loan Guaranty Service. It issues Certificates of Eligibility, restores entitlement, adjudicates lender disputes, oversees VA-acquired property sales, and steps in on servicing issues when a servicer isn't following VA rules.

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