VA Loan Reference
VA Regional Loan Center Phone Number — Directory by State
Every state is served by one of eight VA Regional Loan Centers. Find yours below, get the direct line, and know exactly when to call the RLC versus your lender.
Nationwide VA Home Loan info line
1-877-827-3702
Mon–Fri, 8am–6pm ET · Routes you to the RLC that serves your state.
Find your VA Regional Loan Center by state
Fifty states, DC, and U.S. territories — with the direct phone number of the RLC that handles your VA loan file.
| State / Territory | Regional Loan Center | Phone |
|---|---|---|
| Alabama | St. Petersburg, FL | 1-888-611-5916 |
| Alaska | Denver, CO | 1-888-349-7541 |
| American Samoa | Honolulu, HI | 1-808-433-0481 |
| Arizona | Phoenix, AZ | 1-888-869-0194 |
| Arkansas | Houston, TX | 1-888-232-2571 |
| California | Phoenix, AZ | 1-888-869-0194 |
| Colorado | Denver, CO | 1-888-349-7541 |
| Commonwealth of the Northern Mariana Islands | Honolulu, HI | 1-808-433-0481 |
| Connecticut | Cleveland, OH | 1-800-729-5772 |
| Delaware | Cleveland, OH | 1-800-729-5772 |
| District of Columbia | Roanoke, VA | 1-800-933-5499 |
| Florida | St. Petersburg, FL | 1-888-611-5916 |
| Georgia | Atlanta, GA | 1-888-768-2132 |
| Guam | Honolulu, HI | 1-808-433-0481 |
| Hawaii | Honolulu, HI | 1-808-433-0481 |
| Idaho | Denver, CO | 1-888-349-7541 |
| Illinois | St. Paul, MN | 1-800-827-0611 |
| Indiana | Cleveland, OH | 1-800-729-5772 |
| Iowa | St. Paul, MN | 1-800-827-0611 |
| Kansas | St. Paul, MN | 1-800-827-0611 |
| Kentucky | Roanoke, VA | 1-800-933-5499 |
| Louisiana | Houston, TX | 1-888-232-2571 |
| Maine | Cleveland, OH | 1-800-729-5772 |
| Maryland | Roanoke, VA | 1-800-933-5499 |
| Massachusetts | Cleveland, OH | 1-800-729-5772 |
| Michigan | Cleveland, OH | 1-800-729-5772 |
| Minnesota | St. Paul, MN | 1-800-827-0611 |
| Mississippi | St. Petersburg, FL | 1-888-611-5916 |
| Missouri | St. Paul, MN | 1-800-827-0611 |
| Montana | Denver, CO | 1-888-349-7541 |
| Nebraska | St. Paul, MN | 1-800-827-0611 |
| Nevada | Phoenix, AZ | 1-888-869-0194 |
| New Hampshire | Cleveland, OH | 1-800-729-5772 |
| New Jersey | Cleveland, OH | 1-800-729-5772 |
| New Mexico | Phoenix, AZ | 1-888-869-0194 |
| New York | Cleveland, OH | 1-800-729-5772 |
| North Carolina | Atlanta, GA | 1-888-768-2132 |
| North Dakota | St. Paul, MN | 1-800-827-0611 |
| Ohio | Cleveland, OH | 1-800-729-5772 |
| Oklahoma | Houston, TX | 1-888-232-2571 |
| Oregon | Denver, CO | 1-888-349-7541 |
| Pennsylvania | Cleveland, OH | 1-800-729-5772 |
| Puerto Rico | St. Petersburg, FL | 1-888-611-5916 |
| Rhode Island | Cleveland, OH | 1-800-729-5772 |
| South Carolina | Atlanta, GA | 1-888-768-2132 |
| South Dakota | St. Paul, MN | 1-800-827-0611 |
| Tennessee | Atlanta, GA | 1-888-768-2132 |
| Texas | Houston, TX | 1-888-232-2571 |
| U.S. Virgin Islands | St. Petersburg, FL | 1-888-611-5916 |
| Utah | Denver, CO | 1-888-349-7541 |
| Vermont | Cleveland, OH | 1-800-729-5772 |
| Virginia | Roanoke, VA | 1-800-933-5499 |
| Washington | Denver, CO | 1-888-349-7541 |
| West Virginia | Cleveland, OH | 1-800-729-5772 |
| Wisconsin | St. Paul, MN | 1-800-827-0611 |
| Wyoming | Denver, CO | 1-888-349-7541 |
The eight VA Regional Loan Centers
Regional Loan Center
Atlanta, GA
1700 Clairmont Rd., Decatur, GA 30033
Jurisdiction
Georgia · North Carolina · South Carolina · Tennessee
Regional Loan Center
Cleveland, OH
1240 East 9th St., Cleveland, OH 44199
Jurisdiction
Connecticut · Delaware · Indiana · Massachusetts · Maine · Michigan · New Hampshire · New Jersey · New York · Ohio · Pennsylvania · Rhode Island · Vermont · West Virginia
Regional Loan Center
Denver, CO
155 Van Gordon St., Lakewood, CO 80228
Jurisdiction
Alaska · Colorado · Idaho · Montana · Oregon · Utah · Washington · Wyoming
Regional Loan Center
Honolulu, HI
459 Patterson Rd., Honolulu, HI 96819
Jurisdiction
Hawaii · Guam · American Samoa · Commonwealth of the Northern Mariana Islands
Loan Guaranty operations for Hawaii are handled by the Honolulu Regional Office, a subordinate office to the Phoenix RLC.
Regional Loan Center
Houston, TX
6900 Almeda Rd., Houston, TX 77030
Jurisdiction
Arkansas · Louisiana · Oklahoma · Texas
Regional Loan Center
Phoenix, AZ
3333 N. Central Ave., Phoenix, AZ 85012
Jurisdiction
Arizona · California · New Mexico · Nevada
Regional Loan Center
Roanoke, VA
116 N. Jefferson St., Roanoke, VA 24016
Jurisdiction
District of Columbia · Kentucky · Maryland · Virginia
Regional Loan Center
St. Paul, MN
1 Federal Dr., Ft. Snelling, St. Paul, MN 55111
Jurisdiction
Iowa · Illinois · Kansas · Minnesota · Missouri · North Dakota · Nebraska · South Dakota · Wisconsin
Regional Loan Center
St. Petersburg, FL
9500 Bay Pines Blvd., St. Petersburg, FL 33708
Jurisdiction
Alabama · Florida · Mississippi · Puerto Rico · U.S. Virgin Islands
Call the RLC when…
- •Certificate of Eligibility (COE) corrections when your lender can't resolve them through WebLGY.
- •Entitlement restoration after a prior VA loan payoff, sale, or short sale.
- •Disputes with a lender or servicer that the lender won't resolve.
- •Assumption processing questions when the servicer stalls.
- •Property Management questions on a VA-acquired (foreclosed) property.
- •Servicing help if you're behind on payments and your servicer isn't responsive.
Call your lender when…
- •Getting prequalified, pricing a rate, or starting a purchase or refinance.
- •Pulling your COE — most lenders (us included) pull it for you in minutes.
- •Loan status, conditions, appraisal timing, and closing date.
- •Payment questions on an active VA loan we serviced.
- •Payoff quotes, escrow analyses, and PMI-style questions (there is no PMI on VA loans).
Frequently asked questions
What is the VA Regional Loan Center phone number for my state?
Every state is assigned to one of eight VA Regional Loan Centers (plus Honolulu, a subordinate office to Phoenix). Find your state in the directory above — the direct RLC number covering your state is listed alongside it.
Should I call the VA or my VA lender first?
For anything related to originating, pricing, or closing a VA loan — call your lender. The RLC handles entitlement, COE disputes, servicing escalations, and post-loan issues the lender can't fix on its own.
Is there a single nationwide VA home loan phone number?
Yes. The VA Home Loan Program's nationwide information line is 1-877-827-3702 (Mon–Fri, 8am–6pm ET). You'll be routed to the RLC that serves your state.
What does the RLC do that my lender can't?
The RLC is part of the VA's Loan Guaranty Service. It issues Certificates of Eligibility, restores entitlement, adjudicates lender disputes, oversees VA-acquired property sales, and steps in on servicing issues when a servicer isn't following VA rules.
Ready to use your benefit?
We'll pull your COE and handle the RLC paperwork for you.
Prequalify in 15 minutes with a soft credit pull. If your file needs an RLC touch, we'll handle it — you won't wait on hold.