Privacy Policy

Who we are

VA Home Mortgage Loan is a VA-focused mortgage website operated by Bolt Home Loans LLC, NMLS #2784913. Mortgage services are provided by Bolt Home Loans LLC. This website is not affiliated with or endorsed by the U.S. Department of Veterans Affairs or any government agency.

Information we collect

• Contact details you submit: name, email address, and phone number.
• Inquiry details you submit: loan purpose, property use, estimated value or price range, state, military status and branch, self-reported credit range, and income range.
• Consent evidence recorded with your submission: the disclosure text and version you agreed to, a timestamp, the page URL, your browser user agent, and the IP address seen by our server.
• Marketing attribution parameters present in your link (for example UTM values) and the referring page.
• If you create an account in the borrower portal: your authentication identity and any documents you choose to upload.

Who receives your information

Information you submit on this website is transmitted to Bolt Home Loans LLC for mortgage-related inquiry handling. It is stored in our hosted database and is accessible to licensed Bolt Home Loans LLC staff. We do not sell your information or route it to third-party lead buyers.

Service providers that process data on our behalf are limited to our website hosting provider, our hosted database and file-storage provider, our transactional email provider, and any analytics providers described below. They act only on our instructions.

How we use it

We use your information to respond to your inquiry, to have a licensed loan officer contact you about it, to provide services you request, and to meet legal, recordkeeping, and compliance obligations.

Submitting this website inquiry does not authorize or initiate a credit report. A licensed loan officer may separately request your written authorization before obtaining any credit report.

Analytics and cookies

This site uses essential cookies and local browser storage to keep your session and your in-progress form answers. Analytics or advertising tags load only when their measurement IDs are configured; when none are configured, no third-party tracking tags are loaded. You can block or delete cookies in your browser settings. See our Website Terms for more.

Retention and security

We keep inquiry records and consent evidence for as long as needed to service your request and to satisfy applicable recordkeeping requirements. Data is stored with access controls limiting it to authorized Bolt Home Loans LLC personnel. No method of transmission or storage is perfectly secure.

Your choices and rights

You may ask us to access, correct, or delete the information you submitted, or ask us to stop contacting you. Depending on your state, you may have additional rights. Email compliance@bh.loans and we will respond as required by applicable law.

Contact

Bolt Home Loans LLC, NMLS #2784913
30100 Telegraph Road, Suite 175, Bingham Farms, MI 48025
(844) 777-2658
compliance@bh.loans