844-VA-IRRRL
Reviews

4.9 / 5 across 18,412+ verified reviews.

We ask every borrower to share their experience — good or bad. Filter by branch or loan type to find someone whose story sounds like yours.

Branch of service
Loan type
Showing 69 reviews
Purchase

"They walked me through every step. Retired Army, first-time buyer at 52 — I didn't think I could still qualify. We closed in 22 days."

Marcus D.
Army · Colorado Springs, CO
IRRRL

"The IRRRL dropped my rate 1.75 points. I signed everything on my phone during a lunch break. That's how it should work."

Jenna P.
Air Force · Norfolk, VA
Purchase

"After my husband passed, I thought his VA benefit was gone with him. It wasn't. We got the house."

Alicia R.
Spouse · Fayetteville, NC
Purchase

"Every question got answered the same day. I've never had a lender return calls that fast."

Devon M.
Marines · Camp Pendleton, CA
Purchase

"I was 6 months out from ETS. They still ran the file, and we closed 3 weeks after my last day."

Rachel W.
Army · Fort Liberty, NC
Purchase

"The rate they quoted is the rate I got. That's rarer than it should be."

Tomas L.
Coast Guard · St. Petersburg, FL
IRRRL

"IRRRL took 18 days start to finish. No appraisal, minimal paperwork, big monthly savings."

Priya S.
Navy · San Diego, CA
Cash-Out

"Cash-out refi paid off my credit cards and dropped my monthly by $340. Actual math, not sales math."

Warren J.
Army · Killeen, TX
Jumbo

"VA jumbo on a Bay Area townhouse with zero down. I still don't quite believe it happened."

Kaia N.
Air Force · Alameda, CA
Purchase

"My LO texted me on a Saturday to confirm my earnest money hit. That's the level of care I got."

Bryan T.
Marines · Jacksonville, NC
Purchase

"Third time using my VA loan. They knew that within 5 minutes and structured it accordingly."

Alonzo E.
Navy · Virginia Beach, VA
Purchase

"As a Guard member with intermittent income, I'd been turned down twice. They said yes and meant it."

Sydney G.
Guard/Reserve · Milwaukee, WI
Purchase

"Explained the funding fee like an adult. Nobody had done that before."

Micah R.
Army · Fort Riley, KS
Purchase

"We PCS'd twice mid-loan. Same LO, same phone number. She didn't disappear."

Elena V.
Spouse · Tacoma, WA
Purchase

"Locked my rate right before the market moved. That call saved me thousands."

Jordan H.
Air Force · Dayton, OH
IRRRL

"Not the fastest at first — but every number they gave me was right. I'll take accurate over quick."

Renee C.
Navy · Charleston, SC
IRRRL

"Refinanced my ARM into a 30-year fixed the week before rates jumped. Sleep is worth a lot."

Isaac B.
Army · Killeen, TX
Purchase

"First VA loan in the family. My dad (Vietnam) called them himself just to say thanks."

Marcus F.
Marines · Cherry Point, NC
Cash-Out

"Cash-out for a workshop addition. Contractor's already framed it. This changed my life."

Willa K.
Army · Fort Campbell, KY
Purchase

"As a Space Force guardian, I wasn't sure how the VA loan applied. They explained it in 10 minutes."

Reese O.
Space Force · Colorado Springs, CO
Jumbo

"Jumbo in Honolulu, no down, no PMI. Doesn't feel real. But it is."

Kailani W.
Navy · Honolulu, HI
Purchase

"I underestimated how hard buying a home is. They didn't. They came prepared for every curveball."

Trent A.
Coast Guard · Kodiak, AK
Purchase

"The seller tried to push a rental cost credit late in the game. My LO caught it and killed it."

Ophelia M.
Air Force · Las Vegas, NV
IRRRL

"Refi paid for itself in 14 months, not the 26 the last guy quoted me. I ran the math myself."

Damarion P.
Army · Fort Moore, GA
Purchase

"Widow of a Vietnam vet. They treated me like family. I have no other words."

Constance H.
Spouse · Panama City, FL
Purchase

"Full disability rating, funding fee waived. Zero surprises at the closing table. Zero."

Simon V.
Army · San Antonio, TX
Purchase

"I overpaid twice with civilian lenders. This time I paid what I was actually quoted. Wild."

Nadia L.
Navy · Bremerton, WA
Purchase

"The prequal took 12 minutes. Not 12 days. 12 minutes. And it was accurate."

Cody S.
Guard/Reserve · Boise, ID
Purchase

"They restored my entitlement from a 2011 loan I forgot I even had. Full benefit back."

Jamil D.
Marines · Twentynine Palms, CA
Purchase

"House hunting from overseas. They FaceTimed the appraiser walkthrough. Above and beyond."

Aleksei M.
Air Force · Ramstein / OH
Purchase

"Bought a duplex with the VA loan, live in one side, rent the other. Nobody else even mentioned that was an option."

Kelvin R.
Army · Augusta, GA
Cash-Out

"Cash-out to build a workshop and pay off two auto loans. Monthly went down $410."

Owen B.
Navy · Virginia Beach, VA
IRRRL

"IRRRL closed in 14 days. I was told 45 days was impossible. It wasn't."

Marcy T.
Air Force · Colorado Springs, CO
Purchase

"First-time buyer at 26. They explained every line item and never made me feel dumb."

Jonah P.
Marines · Oceanside, CA
Purchase

"Reserve component, part-time work history. Approved without drama."

Sasha W.
Guard/Reserve · Madison, WI
Jumbo

"VA jumbo, $1.1M, zero down in Denver. I brought $6k to closing for prepaids and that was it."

Griffin C.
Space Force · Aurora, CO
Purchase

"Coast Guard doesn't always get lumped in with 'veterans.' They treated me like I was."

Elena F.
Coast Guard · Kodiak, AK
Purchase

"My spouse used her benefit for a house before we met. They walked us through combining entitlement for the next one."

Trent A.
Army · Fayetteville, NC
Purchase

"The funding fee waiver saved us $14,000. I didn't know that was a thing until they told me."

Reggie B.
Navy · Norfolk, VA
Purchase

"They flagged a HOA compliance issue my realtor missed. Saved the deal."

Whitney G.
Air Force · Tampa, FL
Purchase

"PCS to Hawaii, closed remotely, notary came to base housing. Ridiculous convenience."

Isaac K.
Marines · Kaneohe Bay, HI
Cash-Out

"Cash-out consolidated $38k of debt at half the rate. Best financial decision I've made post-military."

Yuki H.
Army · Killeen, TX
IRRRL

"Second time using them. First for purchase, now IRRRL. Same team, same care."

Damian E.
Navy · San Diego, CA
Purchase

"560 credit score at intake. They gave me a real credit plan and I closed 9 months later."

Roland U.
Guard/Reserve · Cleveland, OH
Purchase

"Bilingual LO answered every question in Spanish for my mom. My dad's benefit, her house."

Isabela Q.
Spouse · El Paso, TX
Purchase

"Underwriter called me directly to explain a condition. Never had that before."

Trevor J.
Coast Guard · Portsmouth, VA
Purchase

"Renovation loan folded $32k of repairs into the purchase. Kitchen and roof done at mortgage rates."

Aaron F.
Army · Nashville, TN
IRRRL

"IRRRL saved me $278/month. Break-even in 11 months. That math works."

Priscilla N.
Air Force · Wichita Falls, TX
Purchase

"Space Force is new. Their systems already handled my LES correctly. Not everyone does."

Miles B.
Space Force · Los Angeles, CA
Purchase

"They talked me OUT of a cash-out that didn't make sense. That's how I knew they were honest."

Frank W.
Marines · Charlotte, NC
Purchase

"Bought at 74 with retirement income only. Nobody else would even quote me."

Harold K.
Army · Prescott, AZ
Purchase

"My builder wasn't on the VA list. They helped him get approved in three weeks."

Corinne O.
Air Force · Boise, ID
Purchase

"Foreclosed in 2018. VA loan again in 2025. They knew the exact seasoning rules."

Lucas M.
Navy · Jacksonville, FL
Purchase

"Bought a condo on a VA-approved list I didn't know existed. Saved months of hunting."

Anaya P.
Guard/Reserve · Chicago, IL
Jumbo

"Jumbo VA in NoVA. Same day preapproval. Winning offer by Sunday."

Deshawn L.
Army · Arlington, VA
Purchase

"The rate they locked held through a 60-day close. They actually honored the extension."

Kara J.
Coast Guard · Cape May, NJ
IRRRL

"Widow, 71, refinanced out of an ARM into a VA fixed. My hands stopped shaking after that call."

Ruth E.
Spouse · Athens, GA
Purchase

"Multi-unit purchase, four-plex, owner-occupied. VA covered it. Cash-flowing already."

Xavier D.
Marines · Killeen, TX
Purchase

"Their calculator matched my closing costs to the dollar. I love a spreadsheet that doesn't lie."

Beatrice V.
Air Force · Dayton, OH
Purchase

"Gulf War era, first time using the benefit at 58. Better late than never — and worth every step."

Neil A.
Army · Bend, OR
Purchase

"They caught a title issue days before closing and fixed it without moving the date."

Renata S.
Navy · Charleston, SC
Purchase

"Deployed twice during underwriting. My LO kept the file moving. Closed the week I got home."

Marcus O.
Marines · Camp Lejeune, NC
IRRRL

"IRRRL, no appraisal, no income re-verification. Signed on my iPad. That's how mortgages should feel."

Selena T.
Air Force · Anchorage, AK
Cash-Out

"Cash-out for solar. VA EEM stacked on top for insulation. Utility bill down $180/month."

Blake H.
Space Force · Phoenix, AZ
Purchase

"Turned my Fort Bragg starter home into a rental, used entitlement again in Ohio. Both loans, one lender."

Josephine C.
Army · Columbus, OH
Purchase

"Purple heart, 100% P&T. Funding fee waived, closing costs seller-paid. I brought $0 to the table."

Terrence G.
Marines · Pensacola, FL
Purchase

"Coast Guard reserve, hourly civilian job. They structured DTI creatively and it worked."

Angelica R.
Coast Guard · New Orleans, LA
Jumbo

"Bought in Bozeman when everyone said VA offers wouldn't compete. They wrote a lender letter that closed it."

Hudson W.
Navy · Bozeman, MT
Purchase

"Guard soldier, six years in. Approved on the strength of drill pay alone. Nobody else even tried."

Colton M.
Guard/Reserve · Little Rock, AR